From pre-trip checks and enquiries during a stay to follow-up after your clients return home, we handle non-urgent tasks in Japan for overseas travel agencies, tour operators and DMCs—with affordable, pay-as-you-go pricing.
Let us take care of the small but time-consuming tasks, from contacting Japanese providers to checking the details.
We contact hotels, venues and service providers to confirm information and arrangements that can be difficult to check from overseas.
We liaise with local providers on non-urgent matters that need communication in Japanese or further clarification.
We handle outstanding matters after your clients return home, reducing the follow-up workload for your team.
By focusing on tasks that can be handled during regular business hours, we keep our Japan-based support affordable.
No monthly subscriptions, long-term contracts or minimum number of requests. We review your needs and confirm the scope and price before any work begins.
Collection, on-site visits, postage, international shipping and other expenses are quoted separately where needed. Service fees cover the work performed and do not guarantee a particular outcome.
Tell us what you need, who to contact, your preferred timeframe and the details you would like us to check.
We confirm whether we can help, the scope of work and the cost.
Once you accept the quote and we confirm your payment, we begin work.
We contact the relevant providers in Japan, carry out the agreed checks and send you a clear report.
Send us the details. We’ll confirm whether we can help and provide a quote, so you can decide whether to go ahead.
Tell us what you need help with in Japan. We will reply with availability, scope and pricing.